Terms & Conditions

All Sales are final, no refund, credit or any type of compensation will be given. Light system has a lifetime warranty on the lighting fixtures, except with certain exceptions as disclosed here below.  Warranty does not apply to any Products that have been subjected to misuse, mishandling, misapplication, neglect (including but not limited to improper maintenance), accident, vandalism,  modification (including but not limited to use of unauthorized parts or attachments), or adjustment or repair by someone other than the installer.  Warranty does not cover damage due to power surges, power spikes, or the application of voltages outside the acceptable range of voltages as defined in product specifications. Also not covered, is the application of DC (direct current) power when AC (alternating current) power is required.  Warranty does not cover ‘Acts of God’ such as lightning, floods, hail, tornado, fire, earthquake, hurricanes, and other extreme weather events.  Warranty does not cover water damage to Products from flooding, salt water areas or subject to excessive contact with water spray from irrigation nozzles or drainage flows.  It is normal for natural brass and copper finishes to patina, oxidize, and change colors. It is also normal of other types of finishes such as powder coatings to discolor or blister when exposed to sunlight, irrigation systems, reclaimed water, sea water, acid rain, and other sources of aggressive agents. These coatings may also be affected by physical factors resulting in damage to the coatings. These changes are not covered by warranty. Warranty does not cover normal patina or discoloration of finishes on fixtures, including residue build ups from outside contaminants, as this is normal for natural metals and part of the authentic beauty of solid brass and copper in outdoor environments. Our solid brass and copper fixtures can be cleaned with metal cleaner for those customers who have hard water stains or do not like natural patina.  These warranties extend only to the Product ownership by the original purchaser and are void when the original purchaser ceases to own the Product. (ie: sale of home). These warranties are not transferable whether to heirs, subsequent owners, or otherwise.  These warranties do not cover labor or other costs or expenses to remove or install any defective, repaired, or replaced Product.  If a Product is covered under any of the foregoing warranties, such Product will be replaced or repaired, or, at the Seller’s sole option, the purchase price will be refunded.  The foregoing warranties are exclusive and in lieu of all other warranties. Installer makes no representations or warranties except as expressly set forth herein. Installer expressly disclaims all other representations and warranties, express or implied, including, but not limited to,any supplier or distributor of Installer that modifies or amends this limited warranty.  The person signing this invoice/contract speaks English and fully understands the terms & conditions set forth within this document. The person signing below is responsible for the cost of materials & labor regardless if they own the property or not.  It is upon the person signing below to obtain the necessary authority, if needed, to purchase such materials & installation as listed within, and is fully responsible & liable for their actions.  Epic Landscape Lighting LLC will have no liability, and/or responsibility for wrong doing by the person listed on this document, pertaining to the job scope listed. 

The Fixtures used by Installer are constructed of the most durable materials, using the highest quality LED light sources, and precisely engineered optics. Most products carry a lifetime warranty.   INSTALLER SHALL NOT BE RESPONSIBLE FOR ANY INJURY, DEATH or DAMAGE ARISING FROM THE USE AND/OR INSTALLATION OF SUCH FIXTURES, unless installer did so with gross negligence.  In the case of any claim against Installer, only a credit will be provided, no cash payment. There is a $75 fee for any insufficient returned check(s). Any balance(s)  that has not been paid within 14 days of the completed installation, will be subject to a 20% late fee compounded every 7 days thereafter, in addition to any court and/or legal fees for collection. 

YOU, THE BUYER, MAY CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD  BUSINESS DAY AFTER THE DATE OF THIS TRANSACTIONS Booked Date. SEE THE ATTACHED NOTICE OF CANCELLATION SLIP FOR AN EXPLANATION OF THIS RIGHT.